Relationship Manager - Orland Park, IL
Fidelity will not provide immigration sponsorship for this position.
About the role
The Relationship Manager helps facilitate relationships with Fidelity's most valuable clients. In this pivotal role, you will support the branch team by strengthening client relationships, keeping Financial Consultants organized, and ensuring daily activities are aligned with client needs. Through your honesty and integrity, you will inspire client dedication and engagement to develop long-lasting, positive relationships with Fidelity. You will learn how to cultivate a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day.
Responsibilities
- Strengthen client relationships and ensure daily activities align with client needs
- Support Financial Consultants by maintaining organization and facilitating targeted appointments that drive meaningful client engagement
- Cultivate a book of business and identify opportunities to add value to client relationships
- Collaborate with the Relationship Manager team company-wide to deepen client relationships through long-term mentorship
- Be responsible for the client contact strategy and build long-lasting, meaningful relationships with clients
Requirements
- FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
- 1-3 years in financial services with an emphasis on providing an excellent customer experience
- Ability to succeed in a dynamic, deadline-driven, and detailed compliance environment
- Planning experience and knowledge of financial markets and products
- Strong social skills and the ability to deliver highly personalized service to each client
- Ability to think creatively and make decisions with the support of your team
- Client-focused mindset with strong financial planning insight
- Professional, polished communication style
- Demonstrated coachability, collaboration, and curiosity as core strengths
Qualifications
- Degree and/or other professional certifications are helpful; if you don't already have a CFP or degree, Fidelity's Tuition Reimbursement program can help you obtain one
- Vested interest in being an advocate for clients
Benefits
- Competitive total rewards package, including a stable base salary
- Comprehensive health care coverage and emotional well-being support
- Market-leading retirement benefits
- Generous paid time off and parental leave
- Charitable giving employee match program
- Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Pay
The base salary range for this position is $48,000–91,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package; the offer may also include bonus or other variable compensation depending on position and eligibility.
Schedule
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.