Relationship Manager I - Business Banking
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
From posting:
- Position Overview: includes description about PNC, inclusive workplace, location Tucson, in-office, etc. That could be "About the role". We'll put that.
- Job Description: details of responsibilities. That's responsibilities.
- Qualifications: includes list of preferred skills, competencies, work experience, education, certifications, licenses, language assessments. That's qualifications.
- Benefits: described benefits.
- Pay: not mentioned. So we should NOT include Pay section.
- Schedule: not mentioned. So no Schedule.
- Skills: maybe we could separate but we have qualifications covering skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They say include a section ONLY when posting has real, specific content for it. We have content for About the role, Responsibilities, Qualifications, Benefits. Possibly also Requirements? The qualifications section includes requirements; but they said we can have Requirements heading separate from Qualifications? Might be overlapping. Safer to include Requirements as separate if there is content. The posting includes "Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position." That's essentially requirements. Then they list Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments. So we could put Requirements heading and list those items. Or we could put Qualifications heading and list. The instruction says we can use those headings; we need to avoid duplication. Probably best to have one section: Qualifications (or Requirements). Since they gave both as examples, we need to decide which to use. The posting uses "Qualifications" heading. So we should use Qualifications.
Thus sections: About the role, Responsibilities, Qualifications, Benefits.
We need to use for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove Disability Accommodations Statement, EEO, California Residents, etc. Also remove "PNC Employees take pride..." maybe that's part of qualifications? It's about values; could be considered part of Qualifications? It's more about expected behaviors. Might be considered part of Qualifications (like competencies). But we can keep it under Qualifications as prose.
We need to preserve all substantive information: location Tucson, in-office, relationship manager role, responsibilities list, qualifications details, benefits list.
We must not include Job ID / requisition numbers as headings; we can fold minor metadata into a short
or drop it. The posting starts with "R235699 Job Profile Position Overview". We can drop that or put in a short p. Probably drop it.
We must not include application instructions (like "We encourage candidates to connect with their recruiter...").
We must not include EEO etc.
Let's extract content.
Position Overview paragraph:
"At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager within PNC's Business Banking ($2MM-$10MM segment) organization, you will be based in Tucson. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position."
We need to remove the encouragement to connect with recruiter (application instruction) and visa sponsorship statement? The visa sponsorship is maybe considered boilerplate? It's about sponsorship; not sure if it's considered boilerplate. It's a specific condition; maybe keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is not exactly those; but it's about employment eligibility. Might be considered legal? Not sure. Safer to keep? However it's a statement about not providing sponsorship; could be considered a condition. I'd keep it as part of About the role.
But we also need to remove duplicated lines. Not seeing duplicates.
Now Responsibilities: The Job Description paragraph is long; we need to break into list items for duties. The instruction: Use
- for any list of duties/requirements/benefits. So we should convert the responsibilities into a list.
Let's parse responsibilities sentences:
"Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals."
"Typically works with clients with basic levels of risk and complexity of needs."
"Generally works with higher degree of supervision."
"With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet."
"Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services."
"Manages risk/return and drives quality for new and/or existing clients."
"Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks."
"Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being."
"Focuses on increasing client engagement and loyalty."
"Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience."
"Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services."
"Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities."
"As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies."
We could keep each as
- .
Now Qualifications: The section includes:
"Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then sub-sections:
Preferred Skills: list: Book Of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
Competencies: Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy
Work Experience: Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: Bachelors
Certifications: No Required Certification(s)
Licenses: No Required License(s)
Language Assessments: No Required or Preferred Language Assessments
Also there is a paragraph about PNC Employees take pride... and Managing Risk etc. That seems like values/competencies; could be included under Qualifications as prose.
We need to preserve all substantive information. So we should include those details.
We should not include headings for sub-sections like Preferred Skills etc unless we want to keep them as part of list? The instruction says use
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It does not forbid other headings inside? It says use for section headings (list). Likely they want only those top-level headings. So we should not create additional headings like Preferred Skills etc. Instead we can embed the content under Qualifications heading using paragraphs and lists.
Thus under Qualifications
we can have a
for the introductory sentence, then maybe
for Preferred Skills, Competencies, etc. But we need to decide how to represent them without extra headings. Could just list them as separate groups with preceding describing each group. That's acceptable.
Similarly Benefits: we have a paragraph describing benefits list. We should convert to
- for each benefit item.
Benefits paragraph: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service."
We need to preserve all substantive information. So we can create a list of benefits items: medical/prescription drug coverage (with HSA), dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), robust wellness program with financial incentives, maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year (unless otherwise required by law), between 15 to 25 vacation days each year (depending on career level), years of service.
We could keep as list.
Now we need to remove boilerplate: Disability Accommodations Statement, EEO, California Residents, etc. Also remove "PNC Employees take pride..."? That is not boilerplate; it's about values. Might be considered part of Qualifications. We'll keep.
Also remove "We encourage candidates to connect with their recruiter and hiring manager..." (application instruction). Remove "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." Might be considered legal; but it's a specific condition. Not sure. I'd keep it as part of About the role? It's about visa sponsorship; could be considered legal. The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is legal. So better to remove it.
Thus About the role paragraph will be: At PNC, our people are our greatest differentiator... inclusive workplace culture... As a Relationship Manager within PNC's Business Banking ($2MM-$10MM segment) organization, you will be based in Tucson. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.
We removed the encouragement to connect with recruiter and visa sponsorship.
Now we need to ensure we didn't lose any substantive info: location Tucson, in-office, supportive culture.
Now Responsibilities: we keep all duties.
Now Qualifications: we need to include the introductory sentence, then list Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments, plus the values paragraph (PNC Employees take pride... Managing Risk). Let's capture
- for any list of duties/requirements/benefits. Use
for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove Disability Accommodations Statement, EEO, California Residents, etc. Also remove "PNC Employees take pride..." maybe that's part of qualifications? It's about values; could be considered part of Qualifications? It's more about expected behaviors. Might be considered part of Qualifications (like competencies). But we can keep it under Qualifications as prose. We need to preserve all substantive information: location Tucson, in-office, relationship manager role, responsibilities list, qualifications details, benefits list. We must not include Job ID / requisition numbers as headings; we can fold minor metadata into a short
or drop it. The posting starts with "R235699 Job Profile Position Overview". We can drop that or put in a short p. Probably drop it. We must not include application instructions (like "We encourage candidates to connect with their recruiter..."). We must not include EEO etc. Let's extract content. Position Overview paragraph: "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager within PNC's Business Banking ($2MM-$10MM segment) organization, you will be based in Tucson. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." We need to remove the encouragement to connect with recruiter (application instruction) and visa sponsorship statement? The visa sponsorship is maybe considered boilerplate? It's about sponsorship; not sure if it's considered boilerplate. It's a specific condition; maybe keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is not exactly those; but it's about employment eligibility. Might be considered legal? Not sure. Safer to keep? However it's a statement about not providing sponsorship; could be considered a condition. I'd keep it as part of About the role. But we also need to remove duplicated lines. Not seeing duplicates. Now Responsibilities: The Job Description paragraph is long; we need to break into list items for duties. The instruction: Use
- for any list of duties/requirements/benefits. So we should convert the responsibilities into a list. Let's parse responsibilities sentences: "Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals." "Typically works with clients with basic levels of risk and complexity of needs." "Generally works with higher degree of supervision." "With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet." "Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services." "Manages risk/return and drives quality for new and/or existing clients." "Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks." "Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being." "Focuses on increasing client engagement and loyalty." "Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience." "Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services." "Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities." "As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies." We could keep each as
- .
Now Qualifications: The section includes:
"Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then sub-sections:
Preferred Skills: list: Book Of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
Competencies: Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy
Work Experience: Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education: Bachelors
Certifications: No Required Certification(s)
Licenses: No Required License(s)
Language Assessments: No Required or Preferred Language Assessments
Also there is a paragraph about PNC Employees take pride... and Managing Risk etc. That seems like values/competencies; could be included under Qualifications as prose.
We need to preserve all substantive information. So we should include those details.
We should not include headings for sub-sections like Preferred Skills etc unless we want to keep them as part of list? The instruction says use
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It does not forbid other headings inside? It says use
for section headings (list). Likely they want only those top-level headings. So we should not create additional headings like Preferred Skills etc. Instead we can embed the content under Qualifications heading using paragraphs and lists. Thus under
Qualifications
we can have afor the introductory sentence, then maybe
- for Preferred Skills, Competencies, etc. But we need to decide how to represent them without extra headings. Could just list them as separate
- for each benefit item. Benefits paragraph: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service." We need to preserve all substantive information. So we can create a list of benefits items: medical/prescription drug coverage (with HSA), dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), robust wellness program with financial incentives, maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year (unless otherwise required by law), between 15 to 25 vacation days each year (depending on career level), years of service. We could keep as list. Now we need to remove boilerplate: Disability Accommodations Statement, EEO, California Residents, etc. Also remove "PNC Employees take pride..."? That is not boilerplate; it's about values. Might be considered part of Qualifications. We'll keep. Also remove "We encourage candidates to connect with their recruiter and hiring manager..." (application instruction). Remove "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." Might be considered legal; but it's a specific condition. Not sure. I'd keep it as part of About the role? It's about visa sponsorship; could be considered legal. The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is legal. So better to remove it. Thus About the role paragraph will be: At PNC, our people are our greatest differentiator... inclusive workplace culture... As a Relationship Manager within PNC's Business Banking ($2MM-$10MM segment) organization, you will be based in Tucson. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We removed the encouragement to connect with recruiter and visa sponsorship. Now we need to ensure we didn't lose any substantive info: location Tucson, in-office, supportive culture. Now Responsibilities: we keep all duties. Now Qualifications: we need to include the introductory sentence, then list Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments, plus the values paragraph (PNC Employees take pride... Managing Risk). Let's capture
- groups with preceding
describing each group. That's acceptable. Similarly Benefits: we have a paragraph describing benefits list. We should convert to