Relationship Manager, Business Cards & Payments (Atlanta)
About the role
The Business Cards & Payments (BC&P) organization at Capital One is dedicated to supporting small businesses by offering products and services that help them grow their businesses. Our Customer Growth team focuses on building strong relationships with business owners to understand their needs and provide solutions that enhance their profitability.
Responsibilities
- Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business.
- Learn the purchasing needs and behaviors of our current customers.
- Analyze the total business spend to identify additional opportunities to leverage our products and services.
- Aid our customers in incorporating our products into their purchasing platforms and bookkeeping software.
- Maintain and update CRM systems to ensure data compliance.
- Drive incremental charge volume on the card with existing customers.
Qualifications
- At least 3 years of sales experience.
- Bachelor's Degree preferred.
- 5 years of outside customer sales experience as an individual contributor, driving new acquisitions and managing a client portfolio.
- 1 year of experience working with Small Businesses Customers.
- 1 year of experience in the financial services industry.
- Proficiency using Salesforce.com and Google Suite.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits designed to support your total well-being. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).
Pay
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
- Sales Territory: $100,000 - $135,000 for Customer Development Manager
Schedule
This role is expected to accept applications for a minimum of 5 business days. No agencies please.