Relationship Manager - Bennett

Serving Eastern and Northern Colorado, High Plains Bank is an authentic, community-driven bank. We are compassionate problem-solvers and craft bankers, committed to understanding the unique needs of each customer and tailoring solutions to optimize their financial well-being.

About the Role

We are looking for an experienced, entrepreneurial, and community-minded professional to join our Bennett, Colorado community bank team as a Relationship Manager. Your mission is to provide tailored financial solutions for local businesses and residents. Working within our collaborative culture, you will drive loan and portfolio growth while ensuring comprehensive deposit relationships. Your dedication will enhance our community reputation and ensure customers feel valued and empowered.

You are a confident relationship-builder who genuinely enjoys interacting with customers and meeting them exactly where they are in their financial journeys. You are a self-starter who embraces a growth mindset and loves the freedom to develop creative strategies to solve tough problems. What truly distinguishes you is your balanced blend of technical credit expertise and exceptional people skills. You have natural leadership and mentorship qualities, enabling you to act as a supportive guide to team members and a trusted advisor to small-to-medium-sized business owners and real estate investors alike.

Responsibilities

• Retain and Deepen Existing Relationships: Maintain consistent connections with existing customers and referral sources, identifying opportunities to enhance support via additional products like cash management, investments, merchant services, and digital banking. Work closely with Branch Support and Processing Support for timely decisions on advances, NSF payments, and collateral releases.
• Expand and Diversify Customer Base: Actively engage in networking and community activities to expand referral networks and capture full relationships (lending and deposit) at the outset of establishing a new customer.
• Quarterback the Loan Process from Prospect to Close: Work seamlessly with lending teams to ensure a smooth, transparent, and rigorous lending experience. Partner with the Market President, Business Development lead, CFO, and Credit Officers to craft competitive, profitable, and compliant pricing and offerings.
• Ensure Rigorous and Compliant Credit Management: Take ownership of credit analysis, deal structuring, underwriting, renewals, and file maintenance to ensure they meet bank and regulatory standards. Step in to underwrite deals directly when necessary to ensure swift customer service, and work with the team to promptly address exceptions and minimize extensions.
• Manage commercial underwriting and deal structuring, coordinating with Portfolio Managers, Relationship Assistants, and Credit Analysts to ensure a fast, transparent process.
• Handle diverse loans—including those over $5 million—while collaborating with the branch team to deliver comprehensive banking solutions.
• Actively engage in community networking and civic initiatives to cultivate robust referral pipelines, maintaining customer response times within an ambitious 24-hour window.

Requirements

• 5+ years of business relationship management experience, specifically with SMBs.
• Proven track record managing varying loan sizes.
• Experience in commercial real estate and residential real estate development lending.

Skills

• Strong background in commercial underwriting, commercial deal structuring, and credit analysis.
• Strong critical thinking, flexibility, and creative problem-solving capabilities.
• Deep understanding of banking relationship experiences and a passion for active customer interaction.
• High level of organization and the ability to manage multiple priorities independently.
• Proficiency or adaptability to core banking and lending tools, such as Jack Henry and Moody's, as well as Google Workspace.
• Natural leadership capabilities and a strong ability to mentor.
• Excellent networking skills and the ability to comfortably cultivate community connections and referral networks.

Qualifications

A 4-year college degree is preferred.

Benefits

• The opportunity to work for a community-driven, employee-owned business.
• Highly competitive PTO, retirement, and healthcare.
• Opportunities for growth, development, and learning.
• Tuition reimbursement.

Pay

Target compensation range $80,000 - $105,000 per year based on experience and qualifications—other factors may be considered.

Schedule

In person at our Bennett, Colorado location.

8:00 am - 5:00 pm, Monday - Friday.

Physical Requirements

Prolonged periods of working on a computer.