RELATIONSHIP DEVELOPMENT SPECIALIST (IN-PERSON, HYBRID, OR REMOTE)

Position Summary

The Relationship Development Specialist may be structured as either a part-time non-clinical role or a full-time hybrid role for a clinician interested in expanding beyond direct clinical work.

• Part Time (Non-Clinical): Ideal for an individual with experience or interest in business development or outreach coordination.
• Full Time (Hybrid: Clinical Caseload + Outreach & Development Responsibilities): While maintaining a clinical caseload, this individual will support sales and outreach efforts for Centers of Excellence programs and Pillars of Wellness at large.

Business Development & Outreach

• Complete a high-volume outbound calls and emails to potential referral sources, partner organizations, employers, healthcare providers, and community stakeholders.
• Identify, qualify, and initiate leads to generate new client referrals and strategic partnerships.
• Initiate strong relationships with referral partners including medical offices, schools, EAP providers, community agencies, and local businesses.
• Clearly communicate agency services, specialties, and Center of Excellence programs (scripts will be provided).
• Schedule introductory meetings/emails for Growth and Development team with qualified prospects.
• Maintain detailed records of outreach activity, pipeline progress, and follow-ups in tracking systems.
• Collaborate with marketing to align messaging, campaigns, and promotional efforts with outreach goals (all marketing materials provided).
• Represent the agency professionally in outreach efforts.
• Contribute to growth strategy discussions with leadership.

Preferred Experience

• Preferred experience in business development, client acquisition, outreach, or account management (healthcare or behavioral health experience preferred).
• Strong phone presence and confidence making outbound calls.
• Professionalism in email correspondence.
• Proven ability to build relationships, handle objections, and spark partnership opportunities.
• Self-motivated with goal-oriented mindset and comfort working with performance metrics.
• Excellent verbal communication, organization, and follow-through skills.
• Ability to manage a lead pipeline and track activities using outreach systems.
• Professional, polished presentation in both phone and in-person interactions.

Clinical Licensure (Full-Time Hybrid Role Only)

• Master’s degree and associate or Independent License (LCSW, LMHC, LMFT, LPC, Psychologist, etc.) preferred but not required for part-time non-clinical applicants.

Pay

• Competitive total compensation package including:
• IRA with a 3% company match
• Paid Time Off
• 10 Paid Holidays
• Wellness Days
• Professional Development Days
• Flexible schedule
• Work from home opportunities
• Supportive environment with weekly group supervision opportunities
• Fulfilling workplace
• Career and organizational growth opportunities
• Tuition discount at Purdue Global University
• Growth Incentives: This role will qualify for bonus opportunities tied to the financial success of the CE program.