Relationship Banker - Westfield/Carmel Banking Center

About the role

The National Bank of Indianapolis is seeking a Relationship Banker to join the Westfield/Carmel Banking Center team. This role involves building and strengthening client relationships, opening new accounts, identifying banking solutions, and providing exceptional service.

Responsibilities

• Open and maintain personal and business deposit accounts while ensuring a seamless client experience
• Build strong client relationships by identifying financial needs and recommending appropriate Bank products and services
• Research and respond to client inquiries, providing accurate information on products, services, and rates
• Serve as backup on the teller line and assist with branch activities
• Support daily Banking Center operations by assisting with customer service representatives and performing daily balancing and operational procedures
• Process credit card and loan requests within established lending authority
• Absorb and resolve client questions through Banno Chat and assist in resolving service issues
• Participate in business development efforts with current and prospective clients
• Provide backup support for Banking Center leadership as needed

Requirements

A high school diploma or equivalent is required. Two years of teller or Customer Service Representative experience, or an equivalent combination of education and experience, is preferred. Previous experience opening new accounts is helpful. Strong customer service, communication, and interpersonal skills are essential. Computer proficiency and familiarity with banking systems are required. Strong mathematical, analytical, and problem-solving abilities are also necessary.

Qualifications

Ability to interpret data and formulate decisions/solutions is important. No specific qualifications beyond those listed are required.

Skills

Strong customer service, communication, and interpersonal skills are crucial. Computer proficiency and familiarity with banking systems are essential. Strong mathematical, analytical, and problem-solving abilities are necessary.

Benefits

No specific benefits are mentioned in the job posting.

Pay

The hourly wage is not specified in the job posting.

Schedule

The schedule is not specified in the job posting.

Benefits

No specific benefits are mentioned in the job posting.

Company Information

The National Bank of Indianapolis is the city's only locally owned national bank, built on strong relationships, operational excellence, and a commitment to doing things the right way. Our Banking Center team serves as the face of the Bank, delivering personalized service and trusted financial solutions to every client.

Why Join Us

We offer a collaborative environment where your contributions are valued. Opportunities to expand your banking knowledge and client relationship skills are available. Leadership that supports growth, accountability, and innovation is provided. Work that directly impacts client satisfaction and community relationships is encouraged.

In Summary

Bring your passion for serving others. Bring your relationship-building skills. Bring your commitment to excellence. We'll provide the tools, support, and culture to help you thrive.

Equal Opportunity Employer

The National Bank of Indianapolis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of, and will not be discriminated against on the basis of race, color, sex (including pregnancy), sexual orientation, gender identity, religion, national origin, age, veteran status, disability, genetic information, or other bases as protected by local, state, or federal law.

E-Verify Participation

Employment is contingent upon verification of identity and authorization to work in the United States in accordance with federal law. The National Bank of Indianapolis participates in E-Verify, a federal program that verifies the employment eligibility of newly hired employees.