Relationship Banker ll

About the role

We're a dynamic regional community bank dedicated to bringing passion and customer focus to our business. Our mission is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs
• Maintain a high level of client satisfaction by engaging our customers and ensuring an optimal customer experience
• Ensure all departmental documents and activities comply with applicable laws, regulations, policies, and procedures
• Process customer requests and transactions in a positive, accurate, and professional manner

Requirements

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers in an ever-evolving and fast-paced banking environment
• Ability to coach and lead the branch team according to process and protocol in the absence of an AFCM

Qualifications

• High School Diploma/GED
• Ability to effectively motivate and present information in one-on-one and small group situations, to customers, clients, and other employees in the organization
• Embrace a team-centric approach to collectively help our customers in an ever-evolving and fast-paced banking environment
• Ability to coach and lead the branch team according to process and protocol in the absence of an AFCM
• Education and/or experience in customer-facing and goal-oriented roles

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations, to customers, clients, and other employees in the organization
• Embrace a team-centric approach to collectively help our customers in an ever-evolving and fast-paced banking environment
• Ability to coach and lead the branch team according to process and protocol in the absence of an AFCM
• Knowledge of MS Office programs
• Understanding and utilization of social media platforms to help share brand awareness and obtain market knowledge

Benefits

Simmons Bank offers competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The schedule for this role is typically Monday through Friday, with occasional evening and weekend work as needed.