Relationship Banker II - Nashville Area Branches

About the role

The Relationship Banker II role at Regions is designed for individuals with retail or sales experience who are eager to grow their career. This position focuses on expanding customer relationships and guiding them towards achieving their financial goals through various products and services.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls to expand existing customer relationships and acquire new ones
• Edits and advises customers on Regions’ Consumer and Business products and services, including loans and deposits
• Edits customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
• Shares responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owes and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Fulfills all bank processes and procedures and adheres to applicable laws and regulations

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Preferences

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

Skills and Competencies

• Adheres to policies, procedures, and guidelines
• Assists customers with digital banking offerings
• Handles multiple priorities simultaneously
• Oversees large sums of cash
• Exhibits excellent relationship-building skills
• Possesses strong communication and customer focus

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Pay and Benefits

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum Job Range Target: $46,120.20 USD Median $55,160.00 USD

Location

Position Type: Full time
Location: Madison, Tennessee

Equal Opportunity Employer

Regions is an equal opportunity employer including disabled/veterans. Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.