Relationship Banker II - Nashville Area Branches

About the role

The Relationship Banker II role at Regions is designed for individuals with retail or sales experience who are passionate about helping customers achieve their financial goals. This position offers opportunities for growth and development, with responsibilities including identifying customer needs, expanding existing customer relationships, and educating customers on various products and services.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls to expand existing customer relationships and acquire new ones
• Edits and advises customers on Regions’ Consumer and Business products and services, including loans and deposits
• Edits customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
• Shares responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owes and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Fulfills bank processes and procedures, adhering to applicable laws and regulations

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Preferences

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

Skills and Competencies

• Adheres to policies, procedures, and guidelines
• Assists customers with digital banking offerings
• Handles multiple priorities simultaneously
• Oversees large sums of cash
• Exhibits excellent relationship-building skills
• Possesses strong communication and customer focus

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Pay and Incentives

• Minimum Job Range Target: $46,120.20 USD
• Median: $55,160.00 USD
• This role is eligible to participate in a commission incentive plan and a formulaic incentive plan.