Relationship Banker II (Du Quoin Branch)
About the role
The Relationship Banker II position at Regions is designed for individuals with retail or sales experience who are eager to grow their career. The role involves expanding and acquiring customer relationships, educating customers on various products and services, and resolving customer issues.
Responsibilities
- Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
- Conducts outbound phone calls to expand existing customer relationships and acquire new ones
- Edits and advises customers on Regions’ Consumer and Business products and services, including loans and deposits
- Edits customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
- Shares responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
- Owes and resolves customer issues
- Refers customers to an internal team of experts when complex financial goals and needs are recognized
- Follows all bank processes and procedures and adheres to applicable laws and regulations
This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible.
Requirements
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
Preferences
- Bachelor’s degree
- Life Insurance License
- One (1) year of cash-handling, banking, and/or customer service experience
Skills and Competencies
- Adheres to policies, procedures, and guidelines
- Assists customers with digital banking offerings
- Handles multiple priorities simultaneously
- Oversees large sums of cash
- Exhibits excellent relationship-building skills
- Displays strong communication and customer focus
Pay and Benefits
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum Job Range Target: $43,814.19 USD Median $52,402.00 USD Incentive Pay Plans This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.
To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/about-regions/welcome-portal/benefits