Relationship Banker II

About the role

We are a dynamic regional community bank dedicated to bringing passion and customer focus to our business. Our commitment is to empower our associates to be trusted advisors while providing them with the resources of a traditional bank supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects through various channels
• Achieve and/or exceed individual and branch goals
• Assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs
• Maintain a high level of client satisfaction by engaging customers and ensuring an optimal customer experience
• Engage in a genuine conversation to help identify needs and recommend solutions
• Process customer requests and transactions in a positive, accurate, and professional manner

Requirements

• Two years customer-facing and goal-oriented experience
• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers in an ever-evolving and fast-paced banking environment
• Ability to provide support and guidance at other banking institutions within the market

Qualifications

• High School Diploma/GED
• Ability to register with the National Mortgage Licensing System and Registry (NMLS)
• Ability to perform essential duties satisfactorily
• Knowledge of MS Office programs
• Understanding and utilization of social media platforms

Skills

• Ability to effectively motivate and present information in one-on-one and small group situations
• Embrace a team-centric approach to collectively help our customers
• Ability to coach and lead the branch team according to process and protocol
• Knowledge of loan policies and procedures
• Ability to provide support and guidance at other banking institutions within the market

Benefits

Simmons Bank offers competitive benefits packages to our employees, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours are flexible and can vary based on branch needs.