Relationship Banker II - Alabaster Kent Stone Way Branch

About the role

The Relationship Banker II position at Regions is designed for individuals with retail or sales experience who are eager to grow their career. The role focuses on expanding customer relationships, educating customers on various products and services, and resolving customer issues.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls to expand existing customer relationships and acquire new ones
• Edits and advises customers on Regions’ Consumer and Business products and services, including loans and deposits
• Edits customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
• Shares responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owes and resolves customer issues
• Referred customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Skills and Competencies

• Adheres to policies, procedures, and guidelines
• Assists customers with digital banking offerings
• Handles multiple priorities simultaneously
• Oversees large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Pay and Benefits

The pay range for this role is job-specific and serves as a market reference for compensation decisions. Factors that influence pay for individual associates include: experience, skills, knowledge, contribution, job location, and performance in the job role. Benefits offered include paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program. For more information, visit this link.