Relationship Banker I - Oneonta AL Main Branch

About the role

The Relationship Banker I role at Regions is designed for individuals with a passion for customer service and a desire to grow their career. This position focuses on providing exceptional customer experiences, managing transactions, and assisting customers in achieving their financial goals.

Responsibilities

• Handle customer transactions, including deposits, withdrawals, payments, and other teller duties
• Answer customer inquiries and fulfill basic servicing requests
• Build and maintain relationships with customers, staying informed about their banking needs
• Provide education on standard consumer products and digital solutions like mobile, online, and ATM offerings
• Aid branch and team members in resolving customer issues
• Refer customers to internal experts for more complex financial needs
• Adhere to bank processes, procedures, and legal requirements
• Conduct outbound calls to educate customers on emerging technologies and financial needs

Requirements

• High School Diploma or GED
• Ability to work Saturdays as needed
• Handling cash and processing cash transactions
• Communicating in person, on the phone, and through electronic channels
• Using a computer frequently, including typing and sustained attention to a monitor
• Walking and standing for extended periods
• Lifting up to twenty (20) pounds

Skills and Competencies

• Adhering to policies, procedures, and guidelines
• Assisting customers with digital banking offerings
• Handling multiple priorities simultaneously
• Overseeing large sums of cash
• Strong customer focus and relationship-building skills

Pay and Benefits

The starting salary range for this position is $35,640.99 USD, with a median of $42,192.00 USD. The position is eligible for overtime under the Fair Labor Standards Act and is incentive eligible. Benefits include paid vacation/sick time, 401K with company match, medical, dental, and vision coverage, disability benefits, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program. For more details, visit this link.

Location

The Oneonta Main Location is in Oneonta, Alabama.