Relationship Banker
What You Will Do
- Create an excellent customer experience and engage customers by name.
- Provide customer support needed to reinforce the value of current and new technology.
- Engage current and prospective customers in relationship building conversations to identify needs and offer appropriate solutions to grow customer relationships.
- Maintain a working knowledge of products, services, and processes.
- Open and service customer accounts, including customer outreach and follow up.
- Follow policies and procedures to minimize the risk of fraud.
Other Qualifications/Requirements
- Participate in various retail and bank projects as necessary.
- May assist with Retail Teller duties as needed.
- H.S. Diploma or GED preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.
Physical Demands
- Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
- Frequently: Sitting, Walking, Grasping/Reaching - with arms and hands
- Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (50 lbs.)
Salary
The wage range for this position is $18.45 to $24.54 per hour, with a midpoint of $21.49. The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.