Relationship Banker

About the role

The Relationship Banker is responsible for providing a distinctive customer experience while performing sales and service activities at their branch location. Time is predominantly spent establishing new and deepening existing customer relationships, meeting a broad range of financial service needs.

Responsibilities

• actively acquire new banking relationships and open new accounts (and consumer loan products)
• retain and deepen relationships by identifying needs and offering custom financial solutions
• provide account servicing and maintenance
• assist with problem resolution for customers
• educate customers on digital bank solutions that will make their lives safer, easier, and better
• refer customers to internal business partners (i.e. cash management, mortgage, and wealth management)
• keep informed of, and strictly adhere to all bank procedures and industry regulations

Requirements

• High School Diploma or GED
• A minimum of 5 years’ experience in retail banking with an emphasis on account opening, product/service problem resolution and relationship development
• Working knowledge of consumer lending products
• Basic keyboarding skills and the ability to navigate in a 'windows' environment
• Possessed an NMLS ID or meets the NMLS licensing requirements

Qualifications

• Fluent in Spanish and English (verbal and written communication)
• College degree strongly preferred
• Proficient with MS Office products including Word and Excel

Benefits

We are committed to providing a competitive compensation package, including a comprehensive benefits program that includes health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically Monday through Friday, with some weekend availability.

Why Bank Five Nine

Bank Five Nine has been in business over 167 years and is dedicated to making lives better for the Wisconsin communities we serve. We are proud to be a Top Place to Work for 17 years in a row and offer a positive and supportive work environment.