Relationship Banker
About the role
Join Associated Bank as a Banker, where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. This role requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Responsibilities
- Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
- Identify opportunities to recommend products and services that support customers' financial wellness.
- Open new accounts and build lasting relationships through personalized service.
- Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
- Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
- Participate in the Banker Roadmap program, completing training milestones and certification requirements.
- Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
- Promote bank offerings and engage prospective customers through community and in-store outreach.
Requirements
Required Education & Experience:
- A high school diploma or equivalent combination of education and experience.
- Up to 2 years of customer-facing sales and/or service experience.
Qualifications
Preferred Experience:
- In banking, financial services, or retail sales.
Skills
Strong communication and interpersonal skills, ability to handle multiple tasks simultaneously, and proficiency in using banking software.
Benefits
Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. Personal banking, loan, investment and insurance benefits.
Pay
$17.00 - $28.96 per hour
Schedule
Full-time position.