Relationship Banker
About the role
Join Associated Bank as a Relationship Banker, where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. This role requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Responsibilities
- Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
- Identify opportunities to recommend products and services that support customers' financial wellness.
- Open new accounts and build lasting relationships through personalized service.
- Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
- Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
- Participate in the Banker Roadmap program, completing training milestones and certification requirements.
- Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
- Promote bank offerings and engage prospective customers through community and in-store outreach.
Requirements
Required Education & Experience:
- A high school diploma or equivalent combination of education and experience.
- Up to 2 years of customer-facing sales and/or service experience.
Qualifications
Preferred Experience:
- In banking, financial services, or retail sales.
Skills
Strong communication and interpersonal skills, ability to handle multiple tasks simultaneously, and a passion for customer service.
Benefits
Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more. Personal banking, loan, investment and insurance benefits.
Pay
$17.00 - $28.96 per hour
Schedule
Full-time position.