Relationship Banker 4

Summary

The Relationship Banker 4 will primarily focus on supporting branch sales goals by advancing branch associates’ product sales and customer service. The associate at this level will assume a leadership role in planning and executing daily and special activities for the branch and could occasionally cover the manager’s responsibilities during their absence.

Responsibilities

• Drive associate performance through accountability
• Demonstrate a solid understanding of financials and profitability
• Hold associates accountable for achieving sales goals through coaching and observations
• Lead and support the branch associates in coordination with Branch Sales Managers (BSMs)
• Cook personalize professional development plans for each branch team member by maximizing growth and business opportunities through one-on-one conversations, educational courses, career coaching and motivation
• Develop an associate career pathing mentality and prepare others for career advancement opportunities
• Build and leverage relationships with strategic partners (such as AWM, Private Banking, Small Business, etc.) to fulfill customers' unique needs when opportunities arise
• Drive change by understanding and communicating the purposes behind changes being made. Actively participate in the change process while supporting associates during changes
• Support and reinforce the direction of the company with frontline associates
• Lead by example by resolving complex customer and associate issues professionally
• Collaborate with HR and BSM to align expectations of leading team members in specific situations
• Acquire transferable skills by completing Arvest programs such as Leadership Academy, Propel, Rising Leaders, Next Level, Edge, etc.
• Identify opportunities to sell consumer loans, accept consumer loan applications and facilitate loan closings
• Takes a residential mortgage loan application for any consumer purpose. Offers or negotiates terms of a residential mortgage loan for compensation or gain
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity

Requirements

• High School Diploma or General Education Degree (GED) required
• Successful achievement of defined competencies of Relationship Banker 3 or similar retail branch banking experience required
• 2 years’ experience in a retail banking environment or equivalent related work experience required
• Current NMLS SAFE Act Registration or the ability to be registered within 30 days required
• Previous supervisory/management experience preferred

Qualifications

• Relevant military experience is considered for veterans and transitioning service members

Skills

• Ability to travel occasionally by themselves within the US, possibly overnight

Benefits

• We offer competitive compensation, benefits packages, and significant professional growth
• Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally

Pay

Grade 14 Pay Range: $25.30 - $31.60 per hour

Schedule

Position is based at 2101 S. Santa Fe, Moore, OK, 73160. This position requires flexible availability Monday through Thursday 8:00 AM to 5:15 PM, Fridays 8:00 AM to 6:15 PM and rotating Saturdays 8:45 AM to 1:15 PM.