Relationship Banker 4
Summary
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.
About the role
The Relationship Banker 4 will primarily focus on supporting branch sales goals by advancing branch associates’ product sales and customer service. The associate at this level will assume a leadership role in planning and executing daily and special activities for the branch and could occasionally cover the manager’s responsibilities during their absence.
Responsibilities
- Drive associate performance through accountability
- Demonstrate a solid understanding of financials and profitability
- Hold associates accountable for achieving sales goals through coaching and observations
- Led and support the branch associates in coordination with Branch Sales Managers (BSMs)
- Cook up and execute personalized professional development plans for each branch team member by maximizing growth and business opportunities through one-on-one conversations, educational courses, career coaching and motivation
- Develop an associate career pathing mentality and prepare others for career advancement opportunities
- Build and leverage relationships with strategic partners (such as AWM, Private Banking, Small Business, etc.) to fulfill customers' unique needs when opportunities arise
- Drive change by understanding and communicating the purposes behind changes being made. Actively participate in the change process while supporting associates during changes
- Support and reinforce the direction of the company with frontline associates
- Lead by example by resolving complex customer and associate issues professionally
- Collaborate with HR and BSM to align expectations of leading team members in specific situations
- Acquire transferable skills by completing Arvest programs such as Leadership Academy, Propel, Rising Leaders, Next Level, Edge, etc.
- Identify opportunities to sell consumer loans, accept consumer loan applications and facilitate loan closings
- Takes a residential mortgage loan application for any consumer purpose. Offers or negotiates terms of a residential mortgage loan for compensation or gain
- Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Requirements
- High School Diploma or General Education Degree (GED) required
- Successful achievement of defined competencies of Relationship Banker 3 or similar retail branch banking experience required
- Two years’ experience in a retail banking environment or equivalent related work experience required
- Current NMLS SAFE Act Registration or the ability to be registered within 30 days required
- Previous supervisory/management experience preferred
Qualifications
- Relevant military experience is considered for veterans and transitioning service members
Skills
- Ability to travel occasionally by themselves within the US, possibly overnight
Benefits
We offer competitive compensation, benefits packages, and significant professional growth. Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
Pay
Grade 14 Pay Range: $25.30 - $31.60 per hour