Relationship Banker 4

Pay is based on job-related knowledge, skills, qualifications, and prior experience. Location: 3421 S 74th Street, Fort Smith, AR 72903.

About the Role

The Relationship Banker 4 will primarily focus on supporting branch sales goals by advancing branch associates’ product sales and customer service. This role supports associates who develop new customer relationships and strengthens existing relationships by ensuring each customer is aware of and offered appropriate products and services to meet their financial needs. The associate at this level will assume a leadership role in planning and executing daily and special activities for the branch and may occasionally cover the manager’s responsibilities during their absence.

Arvest is committed to diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Responsibilities

• Drive associate performance through accountability and demonstrate a solid understanding of financials and profitability.
• Hold associates accountable for achieving sales goals through coaching and observations.
• Lead and support branch associates in coordination with Branch Sales Managers (BSMs).
• Coordinate and execute personalized professional development plans for each branch team member by maximizing growth and business opportunities through one-on-one conversations, educational courses, career coaching, and motivation.
• Develop an associate career pathing mentality and prepare others for career advancement opportunities.
• Build and leverage relationships with strategic partners (such as AWM, Private Banking, Small Business, etc.) to fulfill customers' unique needs.
• Drive change by understanding and communicating the purposes behind changes and actively participate in the change process while supporting associates.
• Support and reinforce the direction of the company with frontline associates.
• Lead by example by resolving complex customer and associate issues professionally.
• Collaborate with HR and BSM to align expectations of leading team members in specific situations.
• Acquire transferable skills by completing Arvest programs such as Leadership Academy, Propel, Rising Leaders, Next Level, Edge, etc.
• Identify opportunities to sell consumer loans, accept consumer loan applications, and facilitate loan closings.
• Take residential mortgage loan applications for any consumer purpose and offer or negotiate terms of a residential mortgage loan for compensation or gain.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to job duties, including completing compliance training and adhering to internal procedures and controls.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Requirements

• High School Diploma or General Education Degree (GED) required.
• Successful achievement of defined competencies of Relationship Banker 3 or similar retail branch banking experience required.
• 2 years’ experience in a retail banking environment or equivalent related work experience required.
• Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
• Previous supervisory/management experience preferred.
• Relevant military experience is considered for veterans and transitioning service members.

Physical Demands

The associate must be able to travel occasionally within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information, visit www.arvest.com/careers/benefits.

Pay

Grade 14 Pay Range: $25.30 - $31.60 per hour.

Schedule

Position requires flexible availability Monday through Friday, 8 am to 5 pm, with additional hours as needed.