Relationship Advisor

About the role

Northern Trust is a global leader in wealth management, asset servicing, asset management, and banking services. Founded in 1889, the company adheres to three guiding principles: Service, Expertise, and Integrity. These principles guide the firm's business conduct, which it aims to instill in its partners and provide to its clients and communities worldwide. With over 24,000 partners and a history spanning more than 135 years, Northern Trust serves sophisticated clients using advanced technology and exceptional service.

Responsibilities

• Manages assigned account base of wealth management clients by developing a thorough understanding of client needs and goals.
• Works with clients and their professional advisors to understand governing documents and account agreements.
• Exhibits clear knowledge of fiduciary duties, applicable laws, and oversight, including trust and tax law, estate planning techniques, financial planning, asset management, and prudent investment principles.
• Guides client conversations for goals-driven wealth management and holistic advice.
• Provides proactive advice to clients on Northern Trust’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client.
• Combines technical knowledge with fact-finding and analysis to develop advice-driven solutions for clients.
• Explains complicated concepts to clients in a thoughtful way using non-technical terminology.
• Maintains a working knowledge of various Northern Trust resources and utilizes fiduciary knowledge and judgment to identify opportunities for relationship enhancement.
• Focused client service with responsiveness, diplomacy, and tact; proactive client contact through written and verbal communication with suitable frequency.
• Exhibits excellent time management skills.
• Builds and maintains knowledge of Northern Trust fiduciary standards and practices, applying fiduciary knowledge and judgment to fiduciary relationships.
• Recognizes fiduciary risk issues and seeks appropriate resolution.
• Cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities.
• Participates in community and professional organizations representing Northern Trust.
• Teaches and mentors less experienced partners.
• Advises Relationship Advisors on fiduciary issues and serves as a fiduciary resource on relationships managed by Relationship Advisors.
• Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.
• Sets a goal to seek continued development of fiduciary and advisory skills through training and experience.
• Exercises judgment based on the analysis of multiple sources of information.

Requirements

• College or university degree &/or relevant proven work experience of 7-10 years in fiduciary servicing, personal trust, estate administration, or related fields.

Skills

• Knowledge of fiduciary and financial products and services.
• Technical knowledge of investments, tax, legal, and operations.
• Knowledge of fiduciary standards, principles, and applicable laws and regulations.
• Skills in negotiating, problem-solving, delegating, leadership, and sales.
• Ability to explain difficult or sensitive information.
• Ability to work to build consensus.