Relations Coordinator

About Our Firm

Bassett Engineering is a state-of-the-art civil and environmental engineering firm ready to assist clients with engineering and surveying services including:

• Study, design, and construction phase engineering of bridge & culvert replacements
• Wastewater collection, conveyance, and treatment
• Roadway reconstruction and resurfacing
• Land developments and subdivisions
• Water treatment, storage, and distribution
• Dams and buildings
• Streetscape enhancements
• NBIS bridge inspections
• Gas industry assistance
• Full Services including environmental permitting, funding assistance, drone photography, and aerial mapping

Responsibilities

Brand & Marketing Relations

• Develop, schedule, and maintain internal and external marketing communications, including social media, newsletters, website and digital content.
• Collaborate on campaigns that enhance community outreach, brand awareness, and client engagement.
• Assist with maintaining brand consistency across all platforms, events, and promotional materials.
• Represent the company in community or business events, ensuring a professional and mission-aligned image.
• Organize event registrations and track marketing information obtained from events.

Client Relations

• Greet clients, vendors, and visitors in a professional and courteous manner.
• Handle incoming calls, route messages, and assist with general inquiries.
• Assist with marketing approval and review for portions within project kickoffs and closeouts.
• Prepare final documents by proofreading, formatting, and editing contracts, grant and permit applications, proposals, reports, and shop drawings with final approval from technical staff.
• Build collaborative partnerships with prime and sub-consultants through networking.

Employee Relations

• Organize recruitment, onboarding, and offboarding processes.
• Create and promote employee engagement initiatives and recognition programs.
• Point of contact for HR inquiries.
• Maintain and update personnel records.
• Distribution, organization, and tracking of employee certifications, licenses, renewals, and updates regularly.

General Office & Team Assistance

• Support daily office operations to ensure an organized, efficient work environment.
• Collaborate cross-departmentally to ensure timely document flow and task completion.
• Participate in company meetings and assist with internal communications or logistics.
• Provide backup coverage for other operations staff in general duties when needed.
• Other duties as assigned.

Qualifications

Required

• 2-5 years of experience in marketing and administrative coordination roles (small-business experience a plus).
• Excellent analytical and organizational skills.
• Excellent written and verbal communication and interpersonal skills.
• Strong accuracy, attention to detail, data tracking, document creation and formatting, and organizational skills.
• Proficiency with Adobe Acrobat, Microsoft Office, social media platforms, WordPress, and basic graphic design or content tools (Canva, OneDrive, SharePoint, etc.).
• Ability to manage multiple deadlines, priorities, and tasks in a fast-paced environment.
• Capable of working independently and collaboratively with cross-functional teams.

Desired

• Associate’s or Bachelor’s degree in Business Administration, Communications, Marketing, or related field.
• One (1) or more years of administrative experience in engineering, architecture, or construction industries.