Patient Coordinator
H2 Health · Hagerstown, MD · 3 wk ago
On-siteAdministrative$15–$16/hrFull-time
At Rankin Physical Therapy, a H2 Health company, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence.
About the role
You will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
- Coordinate patient appointments, verify insurance, and handle referrals
- Maintain and update patient records with accuracy and confidentiality
- Assist with front desk operations, answering phone calls, and managing inquiries
- Work closely with clinicians and administrative staff to enhance patient experience
- Ensure a welcoming and organized clinic environment
Requirements
- High school diploma or equivalent; additional education in healthcare administration is a plus
- Minimum of 1 year experience in a healthcare or medical office setting
- Knowledge of medical terminology and insurance processes
- Exceptional interpersonal and communication skills
- Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
- Ability to handle sensitive information with confidentiality
- Proficient in using office software and electronic health records (EHR) systems
Benefits
- Competitive compensation ranging from $15.00-$16.00 per hour
- Performance-based bonus opportunities
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) with company match
- Tuition loan reimbursement
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Employee Assistance Program (EAP)
- Company-paid life insurance
- Additional voluntary benefit options
Workplace Experience & Perks
- Monday-Friday schedule supporting work-life balance
- Collaborative and supportive team culture
- Strong administrative and clinical support
- Employee recognition programs
- Professional growth and career advancement opportunities
- Leadership development opportunities
- Stable, growing healthcare organization committed to patient-centered care