Reimbursement Coordinator Bilingual Spanish

Shirley Ryan AbilityLab, formerly the Rehabilitation Institute of Chicago, is a global leader in physical medicine and rehabilitation for adults and children with complex conditions such as traumatic brain and spinal cord injury, stroke, amputation, and cancer-related impairment. Recognized as the “No. 1 Rehabilitation Hospital in America” by U.S. News & World Report every year since 1991, the organization combines exceptional care with cutting-edge research. Its $550 million, 1.2-million-square-foot translational research hospital brings clinicians, scientists, innovators, and technologists together in one space to rapidly translate research into real-time patient care. Team members join a mission-driven, inclusive environment that champions diversity, equity, curiosity, and compassion while advancing human ability.

About the Role

The Reimbursement Coordinator is a full-time, hybrid role based in Chicago, IL, with a combination of on-site and work-from-home responsibilities. This role focuses on managing and optimizing reimbursement processes, including reviewing and resolving claim denials, ensuring accurate billing, and coordinating with payers to secure timely payments. Daily tasks include verifying insurance coverage, monitoring Medicare and Medicaid claims, and maintaining compliance with payer and regulatory requirements.

Responsibilities

• Review accounts receivable and identify reimbursement trends or issues.
• Collaborate with clinical and billing teams to correct claim errors.
• Document all actions in the billing system.
• Communicate professionally with patients, payers, and internal stakeholders to support revenue integrity and contribute to the organization’s financial health.

Qualifications

• Experience in managing denials, including analysis, resolution, and prevention of recurring issues.
• Skills in Medicare and Medicaid reimbursement, including understanding billing rules and regulatory requirements.
• Proficiency in medical billing, including coding concepts, claim submission, and payment posting.
• Experience working with insurance payers, including verification of benefits, authorization processes, and follow-up on outstanding claims.
• Knowledge of Medicare-specific processes, including coverage guidelines, appeals, and documentation standards.
• Relevant experience in healthcare revenue cycle, hospital or physician billing, or reimbursement coordination.

Skills

• Strong analytical and problem-solving skills.
• Attention to detail.
• Proficiency with billing and EMR systems.
• Effective written and verbal communication.

Preferred Education

Associate’s or bachelor’s degree in business, healthcare administration, or related field, or equivalent work experience.