Rehabilitative Services Case Manager
Position Overview
The Rehabilitative Services Case Manager provides mobile, person-centered, and recovery-oriented psychosocial rehabilitation services to adults enrolled in the CORE program. Services are delivered primarily in community-based settings and focus on addressing psychosocial barriers that impact daily living, housing, employment, education, relationships, and overall community integration. Services are individualized and focus on skill development, problem-solving, self-advocacy, and removing barriers that may interfere with recovery and community integration.
Terms of Employment/Benefits
Pay Rate: $24/hour, with a $1/hour add-on for bilingual capabilities
Employment Status: Non-Exempt
Schedule: Monday – Friday, 9 AM – 5 PM with flexibility to work a later shift one day a week
Benefits: Paid holidays, vacation, personal, wellness, and sick leave according to MHA policy. Training and educational opportunities available.
Location
The position is based out of an office in New Windsor, with primary responsibilities involving travel throughout Orange County with most clients located in Newburgh, Middletown, and Port Jervis. Agency vehicles and mileage reimbursement are available.
Key Responsibilities
Provide individualized, recovery-oriented support services in community, home, office, and virtual settings.
Partner with individuals to identify personal goals and develop plans to achieve greater independence and community participation.
Teach and reinforce skills related to daily living, communication, problem-solving, organization, self-advocacy, and wellness management.
Support individuals in developing and maintaining meaningful social, recreational, educational, vocational, and community connections.
Aid individuals in accessing and navigating community resources, public benefits, transportation, healthcare, housing, employment, educational, and other support services.
Help individuals identify strengths, overcome barriers, and develop strategies to achieve personal recovery goals.
Provide psychoeducation related to mental health, substance use, wellness, stress management, coping skills, and recovery.
Support individuals in developing crisis prevention strategies and recognizing early warning signs that may impact goal attainment.
Aid individuals in building independent living skills, including budgeting, time management, household management, technology use, and community navigation.
Collaborate with family members, natural supports, healthcare providers, care managers, and other service providers, as appropriate and authorized.
Conduct outreach and engagement activities to maintain participation in services and support continuity of care.
Maintain timely, accurate, and person-centered documentation, including assessments, service plans, progress notes, and other required records.
Participate in supervision, staff meetings, trainings, and quality improvement activities.
Adhere to agency policies, program requirements, Medicaid documentation standards, and all applicable confidentiality regulations.
Perform other related duties as assigned.
Other Duties
Participate in MHA’s committees as needed.
Qualifications
Required:
Bachelor's degree in social work, psychology, human services, or related field
Minimum of two years' experience providing services to individuals with a serious mental illness and/or substance use disorder
PREFERRED:
Knowledge of recovery-oriented, trauma-informed, and harm reduction approaches
Experience providing employment support, education support or vocational assistance
Experience using motivational interviewing and trauma informed practices.
Experience navigating an Electronic Health Record.
Bilingual Spanish / English highly preferred.
Core Competencies
Person-centered and recovery-oriented practice
Strong clinical judgment and problem-solving skills
Ability to work independently in community settings
Effective collaboration and communication
Cultural humility and responsiveness