Rehabilitative Counselor

About the role

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. The Certified Rehabilitative Counselor (CRC) for the Career Access Program will play a key role in supporting individuals with disabilities by providing vocational rehabilitation and workforce development services.

The Career Access program is a community outreach initiative designed to offer vocational rehabilitation services to individuals with disabilities. The location of this position is Bronx, NY 10455.

Responsibilities

• Conduct comprehensive assessments to evaluate the abilities, interests, and challenges of individuals with disabilities.
• Develop and implement Individualized Career Plans (ICP) based on assessments, incorporating the client’s preferences, skills, and career goals.
• Regularly review and update ICPs to ensure alignment with the client’s evolving needs, goals, and progress.
• Collects information about clients through interviews, observations, and tests.
• Prepares and maintains treatment records and reports.
• Oversee the work and mentor the Economic Empowerment Specialist to ensure the effective delivery of services and ensure they are adequately supporting clients in achieving financial independence and stability.
• Work collaboratively with other team members to ensure comprehensive service delivery for clients.
• Participate in outreach activities to raise awareness of the Career Access Program and recruit eligible participants.
• Ensure that the EES team maintain accurate and up-to-date client records, ensuring confidentiality and compliance with applicable regulations.
• Prepare reports on client progress, program outcomes, and service delivery to inform program evaluation and continuous improvement efforts.

Requirements

• A Master's degree in Rehabilitation Counseling, Vocational Rehabilitation, or a related field.
• At least 3-5 years of experience working with individuals with disabilities in a vocational rehabilitation, career counseling, or workforce development setting.
• Certification as a Rehabilitation Counselor (CRC) from the Commission on Rehabilitation Counselor Certification (CRCC) is preferred.
• Previous experience in supervising or mentoring staff, particularly in disability services or workforce development, is highly preferred.

Skills

• Strong understanding of disability services, vocational rehabilitation practices, and workforce development strategies.
• Excellent interpersonal and communication skills, with the ability to build rapport with clients, employers, and team members.
• Demonstrated ability to develop individualized career plans and provide targeted counseling and guidance.
• Knowledge of local employment resources, job training programs, and accommodations for individuals with disabilities.
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins.
• Knowledge of principles and processes for providing customer and personal services.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday