Rehabilitation Technician - Westmont MOB

About the role

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Schedule

Full-Time, 40 hours/week. Hours: Monday-Friday; hours vary between 7:00am-7:00pm; must work two evenings until 7:00pm. Travel: Expected to travel other sites for coverage needs.

Responsibilities

Under the direct supervision of the Clinic Director, the Rehabilitation Technician will be responsible for:

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT providers.
• Proper set up and adjustment of exercise equipment.
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
• Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
• Monitor patient safety and response to exercise intensity.
• Discuss patient performance with PT/OT provider.
• Clinic flow: Monitor patient arrivals to department. Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
• Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
• Order all supplies to keep clinic stocked, under direction from Manager.
• Front end tasks: Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
• Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.
• Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

Qualifications

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations.
• Understand principles, as well as contraindications/precautions