Rehabilitation Clinic Assistant
About the role
Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Requirements
Education, Experience or Equivalent Combination: Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
Licensure/Registration/Certification: NA
Skills
- Ability to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
- Critical thinking and problem‑solving skills.
- Strong verbal communication, customer relations, and listening skills.
- Good telephone etiquette, money handling, and keyboarding skills.
- Ability to promote and maintain good customer relations and patient confidentiality.
- Ability to communicate effectively in person and over the phone with a wide variety of patients (e.g., those with speech and hearing impairments, those requiring interpre