Clinic Assistant

About the role

As a Clinic Assistant, your workdays will be varied and engaging. You may be heavily involved with patient registration and clerical support one day, while the next you’ll be escorting patients to exam rooms and guiding them through the continuum of care. No matter what you’re undertaking, you’ll represent Legacy with a high level of competence, care and compassion. In short, you’ll exemplify the Legacy mission of making life better for others.

Responsibilities

• Greets members, patients, visitors and others and provides complete and meaningful information.
• Participates in ensuring patient's comfort and personal care activities.
• Schedules patient appointments.
• Makes confirmation calls to patients.
• Provides basic information to patients about the clinic, directions to buildings, etc.
• Creates new patient packets including letters to new patients.
• Checks in walk-in patients.
• Manages information exchange with referring and consulting physicians.
• Pulls, files and locates necessary charts, as needed.
• Enters appropriate data into paper medical records and computer systems and creates reports as necessary.
• May perform charge entry, including using E-chart, AS400 and other appropriate systems.
• Performs other clerical duties as necessary including, but not limited to printing forms, photocopying, faxing, answering phones, sorting and delivering mail, and ordering office supplies.
• Types/processes and transcribes routine and complex reports, forms, and correspondence