Rehab Technology Supplier

Location: 4660 N Creek Dr, #108, Greenville, North Carolina

Full-time position

About the Role

The Rehab Technology Supplier (RTS) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.

Responsibilities

• Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes analyzing findings with regard to client’s physical abilities, environmental needs, and lifestyle considerations.
• Deliver and fit equipment, ensuring that functional goals established at the evaluation are met.
• Collaborate with customers, caregivers, and an interdisciplinary team of professionals to formulate recommendations for appropriate assistive and complex rehab technology equipment to meet identified needs.
• Meet or exceed established productivity goals year over year.
• Grow relationships with potential customers and referral sources while maintaining existing relationships to optimize business opportunities.
• Maintain eligibility status with various vendor systems to assure continuous access to facilities.
• Keep abreast of funding requirements and technological advances within the Rehab Technology industry.
• Develop and maintain new relations and referral sources.
• Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission.
• Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
• Provide excellent customer service for all internal and external customers, focusing on solutions for customer concerns.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties associated with this position. Responsibilities may change based on organizational needs.

Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and/or certification in related fields such as occupational therapy, physical therapy, or biomedical engineering.
• Minimum two (2) years’ experience in Assistive Technology direct customer-related services or a related field.
• Must have a valid Driver’s License.

Preferred Qualifications

• Attain and apply clinical, technical, and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
• Demonstrate critical thinking, interpersonal, and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
• Working knowledge of compliant billing processes for rehab/assistive technology equipment (e.g., Medicare, Medicaid, etc.).
• Minimum one (1) year of experience working with complex rehabilitation technology.
• Previous experience in selling DME (Durable Medical Equipment).
• Ability to prioritize multiple tasks, responsibilities, and projects independently and effectively.
• Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
• Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.

Physical Work Requirements

• Ability to meet essential functions of the position with reasonable accommodations as necessary.
• Frequent use of hands, wrists, and fingers associated with computer equipment.
• Prolonged periods of time working at a desk and/or on a computer.
• Occasional movement and reaching with arms and hands.
• Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
• Ability to communicate effectively.
• Ability to work overtime as needed.

Benefits

• Competitive compensation packages
• Medical, dental, and vision insurance
• Short-term and long-term disability
• 401k retirement plan
• Life insurance