Rehab Technology Supplier

About the role

Located at 120 North 20th Street, McAllen, Texas, United States. Full‑time/regular position. At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. The Rehab Technology Supplier (RTS) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.

Responsibilities

• Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders, analyzing findings with regard to client’s physical abilities, environmental needs, and lifestyle considerations.
• Deliver and fit equipment, assuring that functional goals established at the evaluation are met.
• Collaborate with customers, caregivers, and an interdisciplinary team of professionals to formulate recommendations for appropriate assistive and complex rehab technology equipment to meet identified needs.
• Meet/exceed established productivity goals year over year.
• Grow relationships with potential customers and referral sources and maintain existing relationships to optimize business opportunities.
• Maintain eligibility status with various vendor systems to assure continuous access to facilities.
• Keep abreast of funding requirements and technological advances within the Rehab Technology industry.
• Develop and maintain new relations and referral sources.
• Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission.
• Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
• Provide excellent customer service for all internal and external customers; address customer concerns and continually focus on customer service as a top priority.

The above duties and responsibilities are not an all‑inclusive list but rather a general representation of the duties and responsibilities associated with this position; they may change based on organizational needs or as deemed necessary by management.

Requirements

• Bachelor’s degree in a related field (e.g., occupational therapy, physical therapy, biomedical engineering) or an equivalent combination of education and/or certification.
• Minimum two (2) years’ experience in Assistive Technology direct customer‑related services or a related field.
• Valid driver’s license.
• Preferred: Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
• Preferred: Demonstrate critical thinking, interpersonal and problem‑solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
• Preferred: Working knowledge of compliant billing processes for rehab/assistive technology equipment (e.g., Medicare, Medicaid).
• Preferred: Minimum one (1) year experience working with complex rehabilitation technology.
• Preferred: Previous experience in selling DME equipment.
• Preferred: Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
• Preferred: Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
• Preferred: Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
• Physical work requirements: ability to meet essential