Rehab Support Specialist / Physical Therapy

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued.

Schedule

• Tuesday & Wednesday: 1:00 pm – 6:00 pm
• Friday: 7:30 am – 6:00 pm

About Us

At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state’s only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services and everything in between.

About The Team

We're looking for hands-on people to join the Rehabilitative Services team at Children's. This group handles all therapies offered at Children's, including speech therapy, physical therapy, occupational therapy and rehabilitative services. If you enjoy working one-on-one with children and their families to build and develop life-changing skills, we encourage you to apply.

Responsibilities

• Supports the provision of care for PT, OT, Speech & Audiology services by maintaining and supporting a safe environment through infection prevention practices and organization of the department.
• Functions as a frontline communicator with patients, caregivers, community, and team.
• Maintains supply inventory and manages work requests.
• Assists with direct patient care.
• Facilitates access to care through arrival, scheduling, and managing orders/Medicaid re-certifications.
• Assists with establishing and maintaining infection control standards and organization of clinical, storage, and office space.
• Completes and documents patient and visitor wellness screens and utilizes information to direct safe provision of care according to department and hospital policy & procedures.
• Cleans toys, equipment, and therapy supplies according to department & hospital policy and procedure.
• Cleans and organizes clinical, storage, and office spaces.
• Serves as a frontline team member for communication by answering phones in a timely, customer-friendly manner and communicating messages accurately.
• Welcomes and directs patients following department procedures, ensuring patients have been properly arrived for appointments.
• Completes filing, faxing, and photocopying tasks.
• Assists patients/families in completion of patient experience surveys.
• Creates and distributes new patient packets to therapists.
• Assists with the charge reconciliation process.
• Processes incoming and outgoing mail according to organizational procedures.
• Completes reminder calls for identified procedures.
• Orients, coordinates, and oversees volunteers and Project Search program interns within rehab.
• Maintains appropriate inventory levels of patient and office supplies.
• Inventories, orders, and restocks office supplies and standard patient care supplies.
• Maintains appropriate levels of personal protective equipment in patient care areas (masks, gowns, gloves, Band-aids, Kleenex, hand sanitizer, CPR masks, etc.).
• Monitors and ensures that Emergency Boxes are intact and readily available.
• Ensures all supplies are used within expiration date or removed from the area.
• Receives, documents, and notifies providers of delivery of special or custom patient-specific supplies.
• Aids providers in the provision of high-quality patient care by following therapist direction when assisting with treatment sessions.
• Transfers and transports patients in a safe manner and per therapist instruction.
• Completes splint/equipment fabrication/modifications per therapist instruction and within specified time.
• Assists therapists in scoring standardized tests.
• Creates communication boards, social stories, reward charts, and patient-specific treatment materials.
• Assists patients, families, and team with access to care by scheduling patients following proper processes/procedures.
• Follows identified processes for assuring receipt of therapy Medicaid re-certifications.
• Assists team with Letter of Medical Necessity and therapy order management.
• Regular attendance at work is an essential function of the job.

Requirements

• High School Diploma or GED required.
• Experience working in a medical setting or with children preferred.

Skills

• Ability to communicate effectively, both verbally and in writing.
• Knowledge of basic computer skills.
• Ability to read, write, and perform simple mathematical calculations.
• Ability to follow oral and written directions and take direction from many different individuals.
• Ability to work with minimal supervision.
• Good time management skills.