Rehab Office Specialist - Full Time First Shift

About the role

The employee provides the highest quality customer support to VH customers and employees. Communicates regularly with intradepartmental and interdepartmental employees as needed to facilitate operational functions. Under minimal supervision the employee must demonstrate strong support skills for rehab services department operations; keep up to date on current technology, and be able to multi-task in a stressful and fast paced environment.

Responsibilities

• Facilitate patient access to the delivery of rehabilitation services in a timely manner through scheduling appointments for rehabilitation patients to optimize capacity;
• Complete the patient admission/registration process;
• Facilitate insurance payment of rehab care by ensuring preauthorization requirements have been met from all potential payor sources, including review of medical/rehabilitation diagnoses and procedures for appropriate medical necessity criteria.

Requirements

• High School Diploma or GED required;
• Graduation from accredited medical secretarial or business program preferred;
• One (1) year office experience with keyboarding skills preferred;
• BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved required*.

Qualifications

• Ability to complete data entry functions in multiple software systems required;
• Above average organizational skills with attention to detail work;
• Ability to establish and maintain effective working relationships with associates, patients and others;
• Strong skills in communicating - either over the phone or in person.

Skills

• Keyboarding skills;
• Data entry functions;
• Organizational skills;
• Communication skills;
• Customer service skills.

Benefits

• Zero-Deductible Health Plan;
• Dental and vision insurance;
• Generous Paid Time Off;
• Tuition Assistance;
• Retail Savings Match;
• An Employee Assistance Program;
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing;
• Healthy U: An Incentive-Based Wellness Program;
• Discounts to on-campus dining.

Pay

$18.59 - $24.16

Schedule

First Shift