Rehab Liaison

About the role

At Encompass Health, a clinical rehab liaison cultivates referral relationships, manages an assigned territory, and completes patient assessments. The role focuses on driving growth through patient referrals by building strong relationships with stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Responsibilities

• Develop business census based on strategic goals.
• Cultivate strong relationships within an assigned territory, prioritizing face-to-face connections.
• Aid in streamlining the referral-to-admission process.
• Educate community, referral sources, and physicians on hospital programs and services.
• Utilize market analysis to identify new opportunities.
• Respond to and overcome admission barriers and follow up on admissions variables.
• Conduct in-services and professional presentations to various groups about services and outcomes.

Requirements

• Current driver’s license in state where employed and acceptable driving record according to company policy.
• Current state professional clinical licensure and CPR certification required.
• Preferably, a Bachelor’s degree or equivalent professional experience.
• Two or more years of clinical or healthcare tech experience preferred.
• One or more years in nurse liaison or successful healthcare sales preferred.
• CRRN certification preferred.
• Comprehensive knowledge of healthcare operations, legal frameworks, market trends, and competitive analysis.