Regulatory Research Analyst

About the role

The Regulatory Research Analyst supports JSI's Regulatory Affairs Department by researching, monitoring, analyzing, and summarizing federal and state telecommunications, broadband, public utility, and regulatory developments.

Responsibilities

• Monitor, research, review, and summarize federal and state telecommunications, broadband, public utility, and regulatory developments relevant to JSI's databases, internal teams, and clients.
• Review, classify, and summarize governmental source materials — statutes, regulations, commission orders, notices, and guidance — identifying relevant changes.
• Collaborate with team members to evaluate emerging regulatory topics and client research needs.
• Draft and edit regulatory briefings, summaries, research notes, and client guidance that explain complex regulatory and policy developments in clear, concise language.
• Develop and maintain internal documentation, process instructions, client-facing materials, and training or educational content as needed.
• Maintain JSI's regulatory databases, dashboards, and knowledge resources, and other current or future department tools.
• Conduct data-quality audits to confirm that database entries, regulatory summaries, and related content are accurate, current, and consistent.
• Prepare and categorize information for upload into databases and dashboards, including supporting data analysis and spreadsheet review.
• Identify data gaps, workflow issues, and opportunities to improve the accuracy, usability, and value of JSI's databases and research.
• Provide internal and, where appropriate, client support related to JSI's databases and research — responding to questions, researching issues, and helping resolve content concerns.
• Participate in team meetings, project reviews, and department planning; provide status updates and escalate questions when guidance is needed.
• Partner across internal teams — including consultants and client services — to coordinate work and share insights.
• Use Microsoft 365 and approved automation or AI-enabled tools to improve research, tracking, documentation, and quality control.

Qualifications

• Four-year college degree required; degree in communications, business, public policy, political science, legal studies, regulatory affairs, or telecommunications preferred.
• Experience reviewing legal, regulatory, policy, or governmental documents preferred.
• Familiarity with state statutes, administrative codes, public utility commission materials, FCC rules, or other federal agency requirements preferred.
• Telecommunications, broadband, public utility, or regulatory experience strongly preferred; prior research, writing, data analysis, or knowledge-management experience a plus.
• Excellent written and verbal communication, including the ability to summarize complex information clearly and accurately.
• Strong analytical, research, and critical-thinking skills.
• Strong attention to detail and commitment to accuracy, consistency, and quality.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to read and summarize statutes, regulations, agency orders, and other technical or governmental materials.
• Working knowledge of the telecommunications industry, including telecom policy and compliance.
• Curiosity, sound judgment, and comfort working independently in evolving systems and processes.
• Client-service orientation, with a proactive, problem-solving mindset and the ability to support internal stakeholders and clients professionally.
• Demonstrated ability to work cross-functionally and build strong working relationships across internal teams.
• Self-starter who takes ownership and follows through without constant direction.
• Growth mindset, with a creative and entrepreneurial approach to improving the service.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams); experience with SharePoint, Power BI, Smartsheet, or AI-enabled and automation tools a plus.

Benefits & Compensation

Competitive salary + performance-based bonuses. Comprehensive benefits package (medical, dental, vision, 401(k)). Generous PTO and wellness opportunities. Ongoing professional development and educational opportunities.