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About the role

Ashland Careers is hiring an Analyst – Global Regulatory Request Team LS-I in Mumbai. This opportunity is ideal for candidates with a Bachelor’s degree in Chemistry, Physical Chemistry, Analytical Chemistry, or a related technical discipline. These roles involve managing customer regulatory requests, collaborating with global teams, and delivering timely, accurate responses.

Responsibilities

• Coordinate customer requests related to product regulatory inquiries.
• Complete customer questionnaires and coordinate responses with regional and global Product Regulatory and Quality team members.
• Work closely with internal and external customers to communicate the status of requests and ensure timely resolution.
• Serve as the first point of contact for customer questionnaires and provide accurate and appropriate responses.
• Take ownership of assigned requests, proactively following up on each case to ensure completion in a timely and high-quality manner.
• Develop an understanding of customer regulatory requirements in both industrial and consumer product environments.
• Maintain accurate records of customer requests and support continuous process improvement initiatives.
• Collaborate with cross-functional teams to ensure regulatory information is current, consistent, and compliant with customer requirements.
• Support global business objectives by delivering excellent customer service and regulatory guidance.

Requirements

• Bachelor’s Degree or equivalent in Chemistry, Physical Chemistry, Analytical Chemistry, or a related technical discipline.
• Minimum 2 years of experience in Product Regulatory functions within the chemical industry.
• Experience with pharmaceutical-grade products and knowledge of solvent-based chemistry is preferred.
• Proficient in speaking, reading, and writing English.
• Ability to work with global teams and support activities across European and U.S. business hours as required.

Additional Asian or European language skills are an advantage.