Regular Full-Time Guestroom Attendant

About the role

Four Seasons is a luxury hospitality company committed to creating exceptional guest experiences through genuine service and a world-class employee experience. The Resort is located in Santa Fe, New Mexico, surrounded by stunning natural beauty.

Responsibilities

• Use your genuine and authentic personality to make a positive impression on guests while cleaning rooms.
• Approach every guest and employee interaction as a confident problem solver, delivering the highest level of hospitality and accommodating special requests whenever possible.
• Hold yourself to a meticulous attention to detail and Four Seasons quality standards, ensuring a spotless room enhances the guest experience.
• Adapt quickly to changes and multitask effectively, assisting with guest requests and operational needs.
• Answer guest calls and direct them appropriately in the absence of a Communications Operator.

Requirements

• 1+ years of service industry experience and Housekeeping, preferably in a luxury hospitality environment.
• Passion for cleanliness and organization.
• Able to work flexible schedules, including evenings, weekends, and holidays.
• Able to lift/pull up to 30 lbs.

Qualifications

• Genuine, caring, and compassionate professional with a strong passion for hospitality.
• Natural ability to connect authentically with others.
• Demonstrates integrity and accountability in all actions.
• Collaborative team player who actively supports and encourages colleagues to achieve shared success.

Skills

• Strong communication skills.
• Ability to handle multiple tasks simultaneously.
• Attention to detail.

Benefits

• Free and discounted stays at 135 Four Seasons locations worldwide.
• Global growth opportunities.
• Food & beverage and spa discounts.
• Complimentary employee meals.
• Free employee parking.
• Comprehensive training & development.
• 401(k) Retirement Plan.
• PTO + sick leave pay.
• Medical benefits, including parental leave.

Pay

$18.50 hourly

Schedule

Flexible schedule to accommodate evenings, weekends, and holidays.