Registration Specialist - RapidCare - Full-Time

About the role

Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. Company: GMH Grant Memorial Hospital, Cost Center 8281, GMH Emergency Medicine Urgent Care, Address: 10 Valley View Street, Petersburg, West Virginia.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• Provides to the patient information concerning insurance, payment of bills and hospital procedures.
• May complete managed care responsibilities in regard to obtaining pre‑certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.
• Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co‑payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed.
• Follows up on accounts as indicated by system flags (courtesy dismissal