Registration Specialist - MET

Join our growing team at HealthFirst Bluegrass as a Registration Specialist Clerk—Float! You’ll be the first smile patients see, greeting, registering, and supporting them through their healthcare journey with warmth, energy, and bilingual (Spanish-English) skills. This role is perfect for someone who loves community outreach, teamwork, and meaningful work.

About the Role

Provides administrative support to department’s clinical and community program operations. If bilingual, you must be able to communicate effectively in Spanish and English with staff and patients/clients as needed.

Responsibilities

• Act as patient/client receptionist; greet patients and distribute appropriate forms
• Register clients/patients for clinic services/programs by obtaining and verifying required demographic, insurance, and financial information, including income details to determine eligibility for services or pay status based on established standards
• Schedule initial and return appointments
• Process patient records and maintain patient flow during clinic sessions
• Assemble forms required by program and service standards to record client information and services rendered to establish a medical record
• Operate a computer terminal to enter, store, and retrieve information; compile records; and report routine statistical information
• File charts, master cards, and reports; assist with archiving of charts
• Collect and process clinical service fees, including:
  • Reconcile daily cash collected with receipts issued, cash drawer, encounter forms, or other billing documents, and computer-generated reports
  • Forward cash and receipts to Accounting daily for deposit
  • Process patient billing information
• Requisition, control, and monitor inventory levels of supplies and materials; maintain files, records, and laboratory logs
• Stock exam rooms as needed
• Answer telephone, provide information, take messages, greet the public, and direct them to office locations for service or assistance
• Conduct community outreach activities and make referrals according to program procedures

Requirements

• High school graduation or GED
• Background check and drug screening required prior to hiring
• Must be fluent in conversing in both Spanish and English