Registration Specialist II - Republic Urgent Care
Job Summary
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five ERs, and over 80 clinics. CoxHealth has earned numerous honors for workplace excellence.
About the Role
The Registration Specialist assists patients during the on-site registration and arrival process for scheduled and unscheduled visits, collects accurate demographic and insurance information, and handles patient financial obligations. The Registration Specialist II greets and serves patients and internal team members professionally, promoting positive encounters.
Responsibilities
- Assist patients during the on-site registration and arrival process for scheduled and unscheduled visits
- Collect accurate demographic and insurance information
- Handle patient financial obligations at the time of service
- Complete financial clearance functions on assigned scheduled accounts during registration downtimes
- Greet and serve patients and internal team members professionally
- Travel between sites and work extended hours as needed
Requirements
- High school diploma or equivalent education
- At least 1-2 years prior registration experience preferred
Qualifications
- Proficient in using computers and computer systems
- Excellent customer service skills and ability to work with the public and co-workers
- Excellent verbal and written communication skills
- Able to multi-task in a fast-paced environment
- Able to work independently and collaboratively in a team
Skills
- Proficient in using computers and computer systems
- Excellent customer service skills and ability to work with the public and co-workers
- Excellent verbal and written communication skills
- Able to multi-task in a fast-paced environment
- Able to work independently and collaboratively in a team
Benefits
Medical, vision, dental, retirement with employer match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Pay
Varied
Schedule
Rotating