Registration Specialist II

Job Summary

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five ERs, and over 80 clinics. CoxHealth has earned numerous honors for workplace excellence.

About the Role

The Registration Specialist assists patients during the on-site registration and arrival process for scheduled and unscheduled visits, collects accurate demographic and insurance information, and handles patient financial obligations. The Registration Specialist II greets and serves patients and internal team members professionally, efficiently, and respectfully.

Responsibilities

• Assist patients during the on-site registration and arrival process for scheduled and unscheduled visits
• Collect accurate demographic information, insurance information, and handle patient financial obligation at the time of service
• Complete financial clearance functions on assigned scheduled accounts during registration downtimes
• Greet and serve patients and internal team members in a professional, friendly, and respectful manner
• Travel between sites and work extended hours as needed based on departmental needs

Requirements

• High school diploma or equivalent
• At least 1-2 years prior registration experience preferred

Qualifications

• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

Skills

• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

Benefits

Medical, vision, dental, retirement with employer match and more (20+ hrs/week)

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Pay

$15.00 - $17.00 per hour

Schedule

Rotating (United States of America)