Registration Specialist II - Float

About the role

The Registration Specialist II assists patients during the on-site registration and arrival process for scheduled and unscheduled visits, completes financial clearance functions, and greets and serves patients and internal team members professionally.

Responsibilities

• Collects accurate demographic and insurance information at the time of service.
• Completes registration for scheduled and unscheduled visits.
• Completes financial clearance functions on assigned scheduled accounts during registration downtimes.
• Greets and serves patients and internal team members in a professional, friendly, and respectful manner.
• Float positions may travel to different CoxHealth locations and may have extended hours, depending on the department's business needs.

Requirements

• High school diploma or equivalent education.
• At least 1-2 years prior registration experience preferred.
• Proficient in using computers and computer systems.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Able to multi-task in a fast-paced environment.
• Able to work independently and collaboratively in a team.
• No licensure/certification/registration required.

Qualifications

• N/A
• N/A

Skills

• Proficient in using computers and computer systems.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Able to multi-task in a fast-paced environment.
• Able to work independently and collaboratively in a team.

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)