Registration Specialist - Gig Harbor

Job Summary

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead.

About the Role

Location: This is a onsite role based at our Gig Harbor, WA TRA location. Visit our website to learn more about this site and our team!

Schedule

1.0 FTE - Monday - Friday - 6AM - 2:30PM.

Pay and Benefits

New employees to this role can expect to be offered $20.23 - $24.07 per hour based on relevant experience, skills, and abilities. Benefits Highlights: Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover 401(k): 3% automatic employer contribution + 3% match Annual pay increases Full benefits: Medical, dental, vision, life, disability, mental wellness

Qualifications

• High School Diploma or GED equivalency required.
• Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.

Essential Job Functions

• Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
• Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed.
• Collect account payments.
• Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
• Responsible for document scanning and navigating the RIS system.
• Check work email daily.
• Follow the HIPAA privacy and security policies and procedures.
• Perform other related work as required.

Job Knowledge/Skills

• Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
• Working knowledge of CPT codes and the RIS system.
• Use proper phone etiquette and correct grammar.
• Ability to demonstrate effective customer service skills.
• Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
• Communicate professionally with other medical facilities, patients, and customers.
• Ability to provide geographical directions to all outpatient locations.
• Must possess excellent verbal communication skills; good organization skills.
• Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
• Ability to manage multiple tasks and carry out instructions effectively.

Physical Requirements

• Work is classified as moderate in physical requirements.
• Must be able to assist in supporting patients of varying weight.
• Ability to stand, walk or sit for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary.

Mental Requirements

• Work requires high attention to detail and the ability to handle mentally stressful situations.
• The ability to maintain high level of sensitivity towards confidential information is also required.

Working/Environmental Conditions

Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.