Registration Specialist, Clarksville (Pre-Registration - Shift: M-F 7a-4p) - ONSITE

About the role

Is responsible for registering all patients receiving services from VUMC including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts.

Vanderbilt Health, with eight hospitals and over 180 clinics, is the region’s largest comprehensive academic health system, providing world-class care and fostering a collaborative, supportive community.

Responsibilities

• Registering all patients according to policies and procedures established by the hospital.
• Obtaining signatures of patient and/or guarantor for all required forms.
• Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
• Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
• Thoroughly documenting the account upon registration as well as collection efforts taken.
• Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
• Maintaining all information confidentially in accordance with HIPAA guidelines.

Requirements

• Less than 1 year of relevant work experience.
• High School Diploma or GED.

Skills

• Supports colleagues by developing self and others, building relationships, and communicating effectively.
• Delivers excellent service with compassion, solves problems, and offers meaningful advice.
• Ensures high quality work, fulfills safety and regulatory requirements.
• Manages resources effectively through accountability, stewardship, and data-driven decisions.
• Fosters innovation by generating new ideas, applying technology, and adapting to change.

Benefits

• Health coverage
• Disability coverage
• Retirement plans
• Wellness offerings