Registration Specialist

Location: Point Meadows Surgery Center, LLC Address: 8262 Point Meadows Dr, Jacksonville, FL 32256 Website: Point Meadows Surgery Center Point Meadows Surgery Center is a modern, multi-specialty ambulatory surgery center located in Jacksonville, Florida, delivering high-quality outpatient care across orthopedics, sports medicine, pain management, ENT, podiatry, neurosurgery, and plastic surgery. Our team of board-certified physicians, anesthesiologists, nurses, and surgical technologists is committed to providing safe, compassionate, and efficient surgical experiences. Following a leadership transition and facility upgrades in 2019, the center is in an exciting phase of strategic growth, expanding both services and specialties. We are building a collaborative, high-performance environment that values clinical excellence, operational innovation, and continuous improvement. Whether clinical or administrative, every role at Point Meadows plays a vital part in our mission. We offer team members the opportunity to grow professionally within a forward-thinking ASC model, with potential for leadership, development, and future physician alignment or investment opportunities. Ideal candidates are motivated, patient-focused, and eager to contribute to a dynamic, evolving healthcare setting. Role Summary The Registration Specialist supports a seamless perioperative experience by coordinating patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Monday-Friday, Full-time position (30-40 hours/week). Hours between 6:00am- 5:00pm. What You’ll Do Register patients accurately, verifying demographics, insurance, prior authorizations and required documentationCollect copayments and input patient information into scheduling and registration systemsGreet patients and visitors; answer phones and respond to in-person and telephone inquiriesCoordinate front desk and reception area activities to support efficient center operationsAssemble and maintain patient medical records and ensure confidentialityCommunicate professionally with patients, families, physicians, and staff (using translators as needed)Support quality improvement, safety, and risk management initiativesMaintain organization and cleanliness of the front desk and nourishment areasPerform clerical and administrative duties, including supply management and record maintenancePerform other duties as assigned What You’ll Bring High school diploma or GED required; healthcare patient experience preferredStrong organizational, multitasking, and communication skillsAbility to manage competing priorities in a fast-paced healthcare environmentProficiency with Microsoft Windows–based systems and scheduling/registration platforms Physical Requirements Ability to lift up to 50 poundsProlonged standing, walking, sitting, and frequent use of hands and armsAbility to bend, stoop, kneel, crouch, or balance as needed