Registration Specialist (26-27)

Responsibilities

• Aid families with student registration and related activities.
• Acquire knowledge about schools and resources to support families.
• Follow standard procedures for providing services to families.
• Provide accurate information and counsel families on school choices.
• Keep detailed records of all student registration-related transactions.
• Collaborate with other department members to implement successful registration and transition activities.
• Outreach to families in various settings.
• Work with volunteers to support the Center's mission.
• Collaborate with other school system departments for high-quality service.
• Support schools, families, and the community during non-peak registration periods.
• Perform other related duties as requested.
• Work as a team member with other Registration and Assignment Specialists.
• Develop relationships with schools and school leaders.

Qualifications

• Required: Bachelor’s Degree or equivalent experience.
• Experience working in an education, parent, community, or similar organization.
• High-quality customer service delivery.
• Understanding and empathy for urban family issues.
• Excellent verbal communication skills.
• Technology proficiency to support Center goals.
• Residency in Boston.
• Authorization to work in the US.

Preferred Qualifications

• Experience engaging parents, families, and community members.
• Bilingualism with emphasis on Spanish, Chinese, Haitian Creole, Cape Verdean, Vietnamese, or Somali.