Registration Coordinator I

About the role

The Patient Access Registration Coordinator is an expert in product, process or service line area such as physician appointment scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication.

Responsibilities

• Provide accurate, up-to-date information regarding products, services and general procedures to consumers (clinical staff and patients).
• Schedule return appointments and/or other appointments as assigned.
• Affirm accurate appointment, demographic and insurance information to support clinical and financial needs including changes to insurance or other patient information.
• Support physicians and consumers by coordinating their requests and addressing their needs in one transaction.
• Solve routine and complex customer problems and know where to direct customers to address specific questions.
• Communicate regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met.
• Create a positive first impression.

Requirements

• High School diploma or GED.
• 0 years of relevant experience required.
• 0-2 years of relevant experience preferred.
• Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content.
• Medical terminology, coding and third party reimbursement experience.

Qualifications

Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc.

Skills

• Knowledge of Windows, Excel, and Intranet/internet navigation tools.
• Experience with medical terminology, coding and third party reimbursement.

Benefits

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Pay

N/A

Schedule

N/A

Benefits

N/A