Registration Coordinator

About the role

The Registration Coordinator plays an essential part in the patient-facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. This role primarily involves creating new registrations and checking patients in for scheduled and walk-in clinical visits across the hospital’s outpatient settings, including Urgent Care, Radiology, and Access Clinic. Support is provided seven days a week during both day and evening hours.

Responsibilities

• Schedule patient return visit appointments.
• Minimize clinic access delays.
• Effectively communicate with patients and families.
• Inform and collect signed consent for care.
• Maintain standards for infection prevention.
• Establish systems and resources to improve process efficiency and enhance the patient experience.

Requirements

• High school diploma or equivalent experience.
• Minimum of one (1) year of customer service and/or administrative support experience.

Qualifications

• Bachelor’s Degree (preferred).
• Minimum of three (3) years of experience working in a healthcare setting or related field (preferred).
• Significant experience working with the general public in a healthcare or customer service environment (preferred).
• Familiarity with other cultures and bilingual skills (preferred).

Pay

Compensation range: $23.15 - $34.73 per hour (based on full-time employment of 2,080 hours per calendar year). Offers are determined by multiple factors, including equity, skills, experience, and expertise, and may vary within the range provided.

Benefits

Seattle Children’s offers a generous benefit package, including:

• Medical, dental, and vision plans.
• 403(b) retirement plan.
• Life insurance.
• Paid time off.
• Tuition reimbursement.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s—to help every child live the healthiest and most fulfilling life possible. Our founding promise to the community remains as valid today as it was over a century ago: we care for all children in our region, regardless of the families’ ability to pay.

Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent academic medical center for Washington, Alaska, Montana, and Idaho—the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals, and we are honored to be one of the top-ranked pediatric hospitals in Washington and the Pacific Northwest.

As a Magnet-designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA is shaped by our core values: Compassion, Excellence, Integrity, Collaboration, Equity, and Innovation. These values drive our culture and community, empowering each of us to be ourselves.