Registration Clerk -- RHC Women's Health Clinic

Full-time, Monday–Friday, 8:00 AM–5:00 PM

About the role

Arranges for the efficient and orderly admission of clinic patients. Ensures that patient information is collected and that patients are aware of hospital policies and procedures. Distributes appropriate information to hospital departments.

Responsibilities

• Schedule patients, set up patient files, register patients, and enter charges for clinic services.
• Verify payment (insurance, workers comp, indigent, etc.) eligibility.
• Obtain all needed patient signatures and collect payment on outgoing patients.
• Record payments and forward to NTMC Business office per clinic policy.
• Provide information to the patient/patient representative about billing, complaint process, patient rights, and HIPAA.
• Distribute clinic-specific literature.
• Communicate appropriately and clearly to supervisor, physicians, and coworkers.
• Interact professionally and compassionately with patients/their families and provide explanations and verbal reassurance as necessary.
• Ensure that documentation meets current standards and clinic/hospital policies.
• Maintain accurate patient medical records.
• File new patient documents, physician notes, and reports according to clinic policy.

Requirements

• Basic computer knowledge (experience with Word/Excel or the willingness to learn) and ability to touch type.
• Experience with information systems or the willingness to learn.

Physical requirements

• May be required to sit or stand for long periods of time.
• Must be able to lift 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.