Registration Clerk - Counseling Care

About the role

Beloit Health System is looking to add a Registration Clerk to our Counseling Care Team.

Responsibilities

• Answers incoming telephone calls in a prompt, courteous manner and takes telephone messages
• Checks in patients as they arrive, including guarantor selection, updating demographic information, insurance entry and verification, copayments, and scanning of insurance card
• Verifies that signature of NPP is on file; if not, has patient sign form and updates on system
• Checks patients out after completion of visit and schedules any necessary follow-up appointments
• Sets up information on system for new patient accounts
• Follows instructions regarding patient account status to determine delinquent accounts and alerts appropriate personnel at time appointment is scheduled
• Collects patient payments accurately (includes cash, check, debit and credit card payments), enters payments into computer system, and prints receipt
• Executes changes when indicated on patient data within the computer system (address, phone number, etc.)
• Demonstrates ability to perform functions accurately and efficiently with computer software application appropriate to position

Requirements

• High School diploma or equivalent required
• Experience in working directly with the public in a service industry is strongly preferred
• Strong computer skills (including MS Office and Word)
• Proficient typing skills
• Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low supervision
• Excellent verbal and written communication skills, including professional telephone etiquette
• Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
• Exceptional organization and time management skills

Schedule

• Shift: 1st
• Hours: 8 am – 5:30 pm
• Hours per week: 40

Benefits

Benefits Status: Eligible